To repeat a voice prompt, press the 'clear' button. Frequently asked questions expandable section. Jump to Do I need a card reader to make payments? Jump to What is the Respond function? Jump to What should I do if I need a replacement card reader? Jump to What happens if my card reader is stolen? Jump to Can I have more than one card reader? Jump to I have a disability that may prevent me from using my card reader, what can I do?
Jump to Which cards can I use with my card reader? Jump to I have several business accounts, all with business debit cards — which of them do I use? Jump to What if someone else in the business needs to access the business account online? Jump to The log on screen does not show the right card number. What should I do? Jump to What should I do if I need a replacement authentication card?
How do I unblock it? Jump to Do I need to use my card reader for my personal Internet Banking as well? Jump to How long does the battery last on the card reader? Jump to What should I do with my old card reader batteries? What should I do with my old card reader? Do I need a card reader to make payments? Back to top. What is the Respond function? What should I do if I need a replacement card reader? What happens if my card reader is stolen?
Can I have more than one card reader? I have a disability that may prevent me from using my card reader, what can I do? Which cards can I use with my card reader? I have several business accounts, all with business debit cards — which of them do I use?
What if someone else in the business needs to access the business account online? The log on screen does not show the right card number. What should I do if I need a replacement authentication card? If I get my PIN wrong will it block my card? Do I need to use my card reader for my personal Internet Banking as well? How long does the battery last on the card reader? What should I do with my old card reader batteries? More help with logging on. Take a look at the step-by-step interactive guide.
Important legal information Lloyds Bank plc. Activity Log on using card reader. Function Required Identify. Activity Make a payment. Function Required Password only. Activity Amend the date of a payment.
Activity Amend the date or frequency of a standing order. Compatibility iPhone Requiere iOS Price Free. Wallet Get all of your passes, tickets, cards, and more in one place. Family Sharing Up to six family members will be able to use this app with Family Sharing enabled. Siri Get things done within this app using just your voice. More By This Developer. Barclays Live. India Investments. Barclays Private Bank. Barclays Events. Barclaycard for Business. You Might Also Like.
Cashplus Bank. Setting up biometric approvals through the NatWest app gives you more control over your accounts. You can use it to authorise:. The recipient will appear in your saved payees after the first time you make a payment to them. Biometric approvals are available to eligible mobile app customers aged 16 or over. Personal payment limits may apply when making a payment. You can manage your personal daily limits via Online Banking.
Insert your card into the reader making sure the card number matches the one shown on Online Banking. On the card reader, when asked to 'Select Function', press the button with the up and down arrows. Should you need to order a replacement card reader this can be done through Online Banking, please allow up to 7 working days for the card reader to reach you.
Alternatively, if you have registered for biometric approvals on your mobile app you can also use your biometrics to authorise transactions within Online Banking. Please allow up to 15 working days for these to arrive. You can also use biometrics if you have registered on your mobile app to authorise some of your transactions within Online Banking and the mobile app. You can either replace the batteries or order a new card reader.
However, you can also use biometrics if you have registered on your mobile app to authorise some of your transactions within Online Banking and the mobile app. Learn how to change the batteries on your card reader. If you're experiencing a message on your card reader which you're not familiar with, check out these card reader messages to learn more about what they mean.
Card reader messages. Jump to Accessibility Jump to Content. Want help using our Mobile app or Online Banking? Sign up for a Digital Lesson. Banking with us. What is a card reader and how do I use one?
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